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FAQ

Necessary data

While a pixel graphic is sufficient to create an offer, it is essential to have a vector graphic for editing.

In a vector graphic, the outlines are described as paths. This allows the graphic to be enlarged and reduced without loss of quality.

We work with Adobe illustrator. The files have the extension ".ai" Also possible are the extensions ".eps", ".svg" or ".pdf" It should be noted that the files really contain paths and not just a pixel graphics embedded. ".dxf" files are also possible, but make sure that the number of supportpoints is not to high.

If you already own a logo, it was probably designed by a graphic artist. They create a logo as a vector graphic, so that later on it can be scaled up to poster size, without losing quality. If you have presswork with your logo, your logo is certainly also stored as a vectorgraphic at the printing company.

Vector graphics are often designed for print media. Hereby, surfaces and lines can overlap as only the levels in the foreground can be seen.

When milling, no lines and surfaces may overlap, because the machine can not decide where to continue then.

Therefore, the following points should be noted:

  • Only self-contained contours.
  • No overlaps.

There is an almost infinite selection of fonts which are not all available on our computer. Therefore, fonts should already be converted into paths so that they look exactly like your design later.

If you have a high-resolution graphic that consists only of black and white, it may be converted into a vector graphic using our graphics program. For more complex graphic work, you should try a graphic artist. They have a little more practice than us and therefore they need less time to create a suitable vector graphic. Direct the graphic designer right from the beginning to the points written above to be complied for our processing! For simple graphics, we can create them for you with a calculation of the needed time

Our preferred electrical operated torches are heated like a soldering iron. Plug in, wait 10 minutes and get started. Burning irons used to be heated by fire, as is known from ancient western movies. In the process, the irons become sooty and than the soot becomes carbonless. Thus, only coarsest motifs are created. Of the customers who heated their burners in this way, 80 % reordered an electric heater later. Another option is to heat with a gas burner. If no electricity is available, a gas operated torch can be used. Because of the higher stress of the burner plate it must be made of cast iron, which allows no special intricacies in the engraving. The costs are far higher than those of an electric torch. For outdoor use, it is therefore often better to borrow a power generator.

In addition to the unproblematic heating, the electrical operated fuel stamper reaches a constant temperature. This results in a more uniform marking. The burner plate is made of cast brass. This makes it easier to engrave and finer engraving can be made as in cast iron.

Our products can be used for permanent marking of wood, leather, cardboard or plast

Most of our customers use the stamps to advertise their companies logo and to visually enhance their products or to mark their possesions against theft. They are also used to mark international requirements such as FSC or IPPC standards.

The quality devices we use from German production, reach a temperature of about 430 to 480 degrees Celsius. This makes them suitable for industrial use. This means that after reaching the working temperature, one part after the other, without further heatingtime, can be marked.

A branding process only takes about two to three seconds. It also takes some practice to apply the stamp with even pressure. It is a bit easier to use with an AC voltage regulato

If an AC voltage regulator is connected between the device and the power supply, this can be used to down-regulate the power and thus the temperature of the burner.

Your markings will be dark on one side, bright on the other. You can then gain time by down-regulating the temperature. Important time, which allows you to find the right pressure point, so that the stamp rests flat and a uniform result is achieved. The use of the regulator on materials such as leather and plastics is indispensable because it requires lower temperatures. I would also like to point out that a downregulated temperature extends the life of the heating elements. Especially if the device is not unplugged immediately after use, the temperature increases to the maximum and the heating elements are thus "overheaded" faster.

According to the legal regulations, the device must be checked by an electrician. We are not allowed to do this. Most of the time the heating elements can be replaced relatively easy. The heating elements are wearing parts and can be purchased as spare parts from us.

For amateur use, the devices are normally used for many years without problems. Of course, our customers who use the equipment in shifts, will need regular spareparts. The manufacturer gives a warranty for this wear parts of half a year under normal use.

A. Burning plates can be exchanged with one another in a device size intended for this purpose.

B. Larger burners do not fit into a smaller device due to the size of the receiver.

C. Smaller burners should not be installed in a larger device, because then the heating plates will not touch the receptive tap enough, the heat will not dissipate and the heating elements will overheat.

D. It would be possible to engrave small subjects on a large size plate allowed for the device. However, due to the higher engraving costs, this does not pay off. An additional small device is sometimes cheaper than the large engraved removable plate. In addition, an AC voltage controller must then be used.

Never use water to cool down the device! The device contains electrical parts that can break down when in contact with water. Many of our customers use iron or stone slabs to store the equipment. As an accessories we also offer hinged stainless steel brackets for storing the ALK devices, also for use between burnings

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